Privacy notice

Last updated: 13 October 2026

1. Who we are

This notice covers thethrivologycompany.com, enquiries sent to us through it, and our concept-test pages under /ideas/. The Thrivology Company is the operating name of Thrivology Limited, a company registered in England & Wales (company no. 13215559). Registered office: Heron Court, Biddenham, Bedford, MK40 4UQ.

Thrivology Limited is the data controller for the information described here, and is registered with the Information Commissioner's Office (ICO) under registration number ZB254139.

For anything about this notice or your information, email hello@thethrivologycompany.com.

2. What this notice covers

Each of our practices has its own website and its own privacy notice, which applies when you use that site or work with that practice:

3. Concept testing

Some pages on this site describe early ideas we are testing to see whether people want them. They are not live services, and you cannot buy anything through them. The current concept-test pages are:

What we collect

Each page has a short quiz. When you finish it and tick the consent box, we collect:

Please don't put other people's personal details, health information or account numbers in the free-text boxes. The complaints page does not give legal advice.

Why we use it, and our lawful basis

We use your answers to test and develop each idea: to understand whether it is wanted, who it is for and what it should cost, and to help shape and launch it. If you agreed on the form, we also contact you by email about that idea, for example to send your result or early-access news. Our lawful basis is your consent, which you give by ticking the box before you submit. Nothing is saved if you don't tick it.

Where it is stored

Quiz answers are sent to a Google Sheet in our Google Workspace account. Google acts as our processor and stores the data only on our instructions.

How long we keep it

We keep concept-test data for 12 months from when you submit it, while the idea is in the ideation stage. During that time Thrivology Limited uses it to develop the idea and to help shape and launch it. After 12 months we delete it, or keep only anonymous totals that can't identify you. If you join a mailing list for the idea, we keep your email address on that list until you unsubscribe.

Withdrawing

You can withdraw your consent at any time. Reply to any email from us, use the unsubscribe link, or email hello@thethrivologycompany.com, and we will delete your answers and contact details. Withdrawing doesn't affect how we used your data before you withdrew.

Special category data

The quizzes do not currently ask about ethnicity, religion or faith. If we ever add questions like these (for example to test a community-based version of an idea), the answers are special category data under UK GDPR. We will only collect them with your explicit consent, given separately for those questions (Article 9(2)(a) UK GDPR). They will always be optional, kept to a minimum and held only by people who need them. You can withdraw that consent at any time. We will update this notice before asking any such question.

Age

The concept tests are for adults aged 18 and over.

4. Other information we collect

5. Our lawful bases

PurposeLawful basis
Running concept-test quizzes, using the answers to develop the idea, and emailing you about itConsent (you tick the box before submitting)
Ethnicity, religion or faith answers, if ever askedExplicit consent (Article 9(2)(a) UK GDPR)
Replying to enquiries and, if you ask, passing you to the right practiceLegitimate interests; where a conversation moves towards an agreement, steps at your request before entering into a contract
Server logs and website securityLegitimate interests
Accounts, tax and legal recordsLegal obligation

6. Who else handles your information

We use a small number of providers to run the business. They process information on our behalf and only as needed to provide their service:

ProviderWhat they do for us
Google Workspace (Google)Email, business documents, and the Google Sheets that store concept-test answers
HostingerWebsite hosting and server logs

Some providers may process information outside the UK. Where they do, the transfer is protected by safeguards recognised under UK data protection law, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum. We do not sell your information or share it for advertising.

7. Cookies

This website sets no cookies and uses no advertising, analytics or tracking tools. If you use the light or dark mode switch, your choice is stored in your own browser so the site remembers it. It is never sent to us. If we add analytics, we will update this notice first and ask for consent where the law requires it.

8. How long we keep it

9. Your rights

Under UK data protection law you have the right to:

To use any of these rights, email hello@thethrivologycompany.com. We will respond within one month.

10. Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

11. Changes to this notice

We will update this notice if the way we handle information changes, including when we add or close a concept test. The date at the top shows when it was last revised.

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© 2026 Thrivology Limited. Registered in England & Wales, company no. 13215559. Registered office: Heron Court, Biddenham, Bedford, MK40 4UQ. ICO registration ZB254139.